Contact Us

Customer Service
Need help? You've come to the right place. Find immediate answers to your questions with our live chat help on every page, Mon-Fri 8:00 am-4:00 pm CST or contact us directly, toll free at 1-800-795-1201.
E-mail us at CS@CoffeeIcon.com and we will respond to you within 24 hours

If you still need assistance, or don’t want to place an order online, please feel free to contact us at any of the above ways, and we will be happy to take your order manually. Customer Service is what sets us apart. If you have any product suggestions, requests, or comments, please send them to us! We love to hear from our customers on how we can improve the CoffeeIcon experience for you!

Live Chat:
When you use the CoffeeIcon.com Live Help, you will be chatting with a REAL product professional, not some off site hired answering service.

E-Mail: CS@CoffeeIcon.com

Local Pick Up available.
If you live or work close to our facility, you can save money on shipping by dropping by and picking up your order. You can even come in to place your order on one of our customer service computers, and we will pull your order while you wait. We accept cash, credit cards, PayPal and Google Checkout. Or for faster service, place your order ahead of time and we will have it ready when you get here. Please keep in mind that we will need some time (about 10 minutes) to pull your order so if you are in a hurry, please call or e-mail us so we can make sure it’s ready when you get here! When placing your order online, make sure you choose “Local Pickup” as your preferred method of delivery so it won’t charge you any FedEx shipping charges.

Address:
CoffeeIcon.com
18029 Hufsmith Kohrville Rd
Tomball, TX 77375

Toll Free: 1-800-795-1201